LTB Support Page for UKPIN

If you can’t find the answer to your question below or in the FAQs then please contact ukpin@profileproductions.co.uk

Key Information

General Overview

This video gives you a very quick introduction to the Learning Toolbox editor. We recommend that you play this video in full screen.

Press the full-screen icon at the end of the play bar to play in full-screen.

If your country does not allow access to the Vimeo video streaming service then you can access this video here instead.

Category: FAQ - Edit

Sign in to the Learning Toolbox website https://my.ltb.io/ and then:

  1. Click on the Stacks menu
  2. Click on the title bar of your stack to open it
  3. Click on the Edit button to open the editor
  4. You can now edit it as normal. Remember to Save regularly.

These steps are shown in the annotated screenshots below.

Screenshot showing how to find your stack
Find your stack
Screenshot showing the location of the Edit button
Open the stack in the editor
Screenshot showing the location of the Save button
Saving your stack
Category: FAQ - Edit

In order to create a stack/ePoster in Learning Toolbox for a conference you must have activated the invite link you were sent for that conference stack/ePoster and you must have signed in using the same account you used when you activated your invite link. If you have not received and activated your invite link then read this FAQ answer [How do I find my invite link].

After you have signed into Learning Toolbox (https://my.ltb.io/) do you see the Getting Started Page (image below) when you click on Create Stack?

Getting Started Page

If you see the Getting Started Page then this means your account does not have permission to make an ePoster/stack. There are two possible reasons for this:

You are not signed in. Check that you are signed in. If you are not signed in then click on Sign In and make sure to sign in using the same account as you used when you activated your invite.

Author is not signed in

You are signed in but not with the account that you used when you activated your invite. Please sign out and then sign back in again making sure you use the same account that you used when you activated your invite. You will have received an email from Learning Toolbox (no_reply@ltb.io) when you activated your invite reminding you what account you used to do this.

Author is signed in but not with the same account they used to activate their invite link

In order to create a stack/ePoster in Learning Toolbox for a conference you must have activated the invite link you were sent for that conference stack/ePoster and you must have signed in using the same account you used when you activated your invite link.

If you click on Create Stack then you will see the list of the invites that you have activated (as shown in the example screenshot below).

Example screenshot showing a user’s list of activated invites

If you do not see your ePoster invite in the list then this indicates that the account you are using does not yet have permission to create that ePoster/stack. There are two possible reasons for this:

You have not yet activated that ePoster/stack’s invite. If you are making more than one ePoster/stack for a conference then you will have been sent a separate invite email for each of your ePoster/stacks. You need to activate each one. If you have not yet activated this ePoster’s invite then find the invite email (it will have been sent to you by no_reply@ltb.io) and click on the invite link and sign-in.

You activated that ePoster/stack with a different account. Sometimes authors accidentally activate their ePoster invites with different accounts (e.g. activating their first ePoster invite by signing in using Google and activating their second ePoster invite by making a local account). If you have done this by accident and you want all your invites connected to the same account then please contact your conference support team (click on Support to see the email address or look for their address on the Getting Started Page) and they should be able to sort that out for you.

If you are creating (or have created) ePosters for more than one conference (e.g. AMEE 2022 and NASS 2021) then you will be an author in more than one domain in Learning Toolbox (e.g. both AMEE and NASS).

When you sign-in to Learning Toolbox you will automatically be in the domain that you most recently accessed. If you click on Create Stack or Stacks then it will only show you your activated invitations or stacks that are part of that domain.

You can see which domain you are in by looking at the top right hand corner of the screen. Next to your name it will show you the name of the domain. Next to the Signed In button it will show you the logo of that domain.

To switch to another domain you click on the Signed In button and choose the domain from the drop-down menu.

You will then see that the domain name and the domain logo change to the new domain. If you click on Create Stack or Stacks then it will show you your activated invitations or stacks within this domain.

Category: FAQ - Edit

Creating your ePoster/Stack

This video gives you a very quick introduction to the Learning Toolbox editor. We recommend that you play this video in full screen.

Press the full-screen icon at the end of the play bar to play in full-screen.

If your country does not allow access to the Vimeo video streaming service then you can access this video here instead.

Category: FAQ - Edit

Sign in to the Learning Toolbox website https://my.ltb.io/ and then:

  1. Click on the Stacks menu
  2. Click on the title bar of your stack to open it
  3. Click on the Edit button to open the editor
  4. You can now edit it as normal. Remember to Save regularly.

These steps are shown in the annotated screenshots below.

Screenshot showing how to find your stack
Find your stack
Screenshot showing the location of the Edit button
Open the stack in the editor
Screenshot showing the location of the Save button
Saving your stack
Category: FAQ - Edit

In order to create a stack/ePoster in Learning Toolbox for a conference you must have activated the invite link you were sent for that conference stack/ePoster and you must have signed in using the same account you used when you activated your invite link. If you have not received and activated your invite link then read this FAQ answer [How do I find my invite link].

After you have signed into Learning Toolbox (https://my.ltb.io/) do you see the Getting Started Page (image below) when you click on Create Stack?

Getting Started Page

If you see the Getting Started Page then this means your account does not have permission to make an ePoster/stack. There are two possible reasons for this:

You are not signed in. Check that you are signed in. If you are not signed in then click on Sign In and make sure to sign in using the same account as you used when you activated your invite.

Author is not signed in

You are signed in but not with the account that you used when you activated your invite. Please sign out and then sign back in again making sure you use the same account that you used when you activated your invite. You will have received an email from Learning Toolbox (no_reply@ltb.io) when you activated your invite reminding you what account you used to do this.

Author is signed in but not with the same account they used to activate their invite link

In order to create a stack/ePoster in Learning Toolbox for a conference you must have activated the invite link you were sent for that conference stack/ePoster and you must have signed in using the same account you used when you activated your invite link.

If you click on Create Stack then you will see the list of the invites that you have activated (as shown in the example screenshot below).

Example screenshot showing a user’s list of activated invites

If you do not see your ePoster invite in the list then this indicates that the account you are using does not yet have permission to create that ePoster/stack. There are two possible reasons for this:

You have not yet activated that ePoster/stack’s invite. If you are making more than one ePoster/stack for a conference then you will have been sent a separate invite email for each of your ePoster/stacks. You need to activate each one. If you have not yet activated this ePoster’s invite then find the invite email (it will have been sent to you by no_reply@ltb.io) and click on the invite link and sign-in.

You activated that ePoster/stack with a different account. Sometimes authors accidentally activate their ePoster invites with different accounts (e.g. activating their first ePoster invite by signing in using Google and activating their second ePoster invite by making a local account). If you have done this by accident and you want all your invites connected to the same account then please contact your conference support team (click on Support to see the email address or look for their address on the Getting Started Page) and they should be able to sort that out for you.

If you are creating (or have created) ePosters for more than one conference (e.g. AMEE 2022 and NASS 2021) then you will be an author in more than one domain in Learning Toolbox (e.g. both AMEE and NASS).

When you sign-in to Learning Toolbox you will automatically be in the domain that you most recently accessed. If you click on Create Stack or Stacks then it will only show you your activated invitations or stacks that are part of that domain.

You can see which domain you are in by looking at the top right hand corner of the screen. Next to your name it will show you the name of the domain. Next to the Signed In button it will show you the logo of that domain.

To switch to another domain you click on the Signed In button and choose the domain from the drop-down menu.

You will then see that the domain name and the domain logo change to the new domain. If you click on Create Stack or Stacks then it will show you your activated invitations or stacks within this domain.

Category: FAQ - Edit

Answers to Frequently Asked Questions (FAQs)

You can find answers to more detailed questions on the FAQ page or by pressing the in-line help button (?) in the interface next to the item that you want to know more about.